I cannot stress how much above-and-beyond Guillermo and his team went to ensure I was a happy customer. If you operate above-board with them and don't play games, they'll take care of you. They are flexible and keep their promises and offered a good value on the sale, but their customer service made the whole experience a GREAT value.
It was like magic! When I told Guillermo I was looking for a pick up truck, but wasn’t sure what I wanted, he said do some research and I will find you what you want. Then a few days later I get a phone call and he says I’ve got a perfect truck for you , here at the lot. I went in and there it was, my F250. Great deal, no headaches, they were flexible with my down payment and I was out the door. I am thankful to Guillermo and the whole staff for making this a painless experience. I’ll be back for my next car, for sure!
This was by far the best experience that I've had purchasing a vehicle. I wish I could give Eagle Automotives 10 stars. Guillermo and his team are EXCELLENT!!! I live out of state, and he made sure that everything went smoothly. He took the vehicle to the Porsche dealership on my behalf for a prepurchase inspection. Guillermo went above and beyond to ensure that I was satisfied with the purchase and even provided me with cost saving recommendations. I would definitely recommend Eagle Automotives to anyone in the market for a vehicle. I will definitely be a repeat customer in the future. Thanks Guillermo for building a trusting buying relationship!!!
This review has been a long time coming. Guillermo and his team go above and beyond for their customers, no questions asked. In the process of looking for a car, I went through dozens of private sellers and dealerships. I absolutely should have come to Guillermo first. From start to finish, he took care of everything. I wound up getting a beautiful 2009 Honda Fit, an honest to god dream car of mine. It’s lovely, and runs like a dream. It passed Maryland inspection with flying colors, and Guillermo was even kind enough to fix the finicky AC. Everything went so smoothly, and so quickly, I’d wondered what I spent doing all those months looking for an easier route. This is your route. You won’t be disappointed at Eagle Automotives. Go get that dream car of yours!
I’ve had a wonderful experience with Eagle Automotive, and would recommend doing business with the dealer. When I had issues, they did not give me the run-around and they were very responsive and helpful. The employees are very nice and easy to talk to. If they cannot solve your problem, then they’ll point you to the right person. They also have their own body shop and references to get you going once finished with the purchase. Eagle Automotive also carries a wide collection of cars and you will not be disappointed. Give this dealer a chance and you won’t be sorry.