GREAT experience!! I live in Florida, and when I traveled to Washington DC for a trip, I ended up buying a Subaru Outback from this dealership. I saw an ad online, there was a hurricane happening at home, the price was totally unbeatable, so I cancelled my flight and bought the car. It was $4k cheaper than other models that had more mileage. Due to the competitive price, I was unable to negotiate the price much lower, but that didn't surprise me. At the end of the day, the price was well worth the buy! When I first visited, I was a bit thrown off by the facility as I have only been to larger, more established dealerships before. However, I had the best customer service experience of my life here. The people were friendly, helpful, honest, and kept things short and to the point. Most importantly, YOU CAN TRUST THEM! I drove the Outback from VA to FL and a month later I brought it to my mechanic. The car was in perfect condition "bumper to bumper" he said. I truly enjoy my new vehicle. It looks good. It drives well. Couldn't be happier. Would definitely buy from Eagle Automotives again and would recommend to friends and family any day.
I called and made an appointment to see a specific car. Upon arrival, there was no where to park. An employee was standing outside and offered no assistance. This unaccommodating behavior continued as I entered the office, I stated that I had an appointment and was asked which vehicle and just handed the keys. The vehicles are parked incredibly close and it’s impossible to get a decent view of anything. The vehicle was dirty, littered was trash, and smelled. I returned to the office where I waited for a few minutes for someone to ask to test drive. I interrupted a conversation between two employees inside who continued speaking to each other after I expressed my question. I was asked whether I had an appointment and told to wait one too many times. I returned the keys and left. I called the number that I made my appointment with and Zachary also seemed indifferent about my disappointing experience. It was made very clear, on multiple occasions, that this business is indifferent whether they gain my business or not.
We had a wonderful experience with Eagle Automotives. There were so many cars to choose from and we were able to find exactly what we needed and in our price range. Guillermo and his team went above and beyond to facilitate our decision process and had the car sparkling clean and ready for us to pick up. They even processed everything to get it registered. We would highly recommend Eagle Automotives to anyone.
I bought a car from Eagle Automotive and I had a trade in. They give me the value on the car as a trade in without any problems, and I bought a car from them that everything thing they said it was, and I am extremely happy with that car. Eagle automotive went over and above to get me the best financing on the car without ever asking them to. They care and they are the best people to do business with.My next car I hope it comes from them. Thank you everyone at Eagle automotive.
I bought my CR-Z here. They took care of my completely when I went to get it inspected in Maryland and it needed some slight repair. No hassle, no fuss, really good guys who know their produce and they know how to treat their customers right.